Full disclosure: writing a JetBlue Mint Suites review is pretty much as good as it gets for an airline reviewer such as myself. I apologize in advance for any childish displays of excitement from this point forward. With that out of the way…
I’ve always been a really big fan of JetBlue Mint. As a matter of fact, I named it the best domestic first class product of all time. I’m happy to report that the next iteration of JetBlue Mint solidifies their position as being numero uno in my book.
< immature commentary > The Suites are totally sweet! < / immature commentary >
Los Angeles, CA (LAX) – New York, NY (JFK)
Tuesday, September 21, 2021
Duration: 5 hours 31 minutes
Seat: 7A (Mint / business class)
Table of Contents
The problem with making a video about the all new JetBlue Mint Suites is that it’s hard to capture everything in less than 15 minutes. I tried my best, and this is the result:
As you can see, it was an incredible experience. It sure didn’t feel like it at the time though. I walked off that flight feeling like I only captured a fraction of what I wanted to. Oh well.
As always, the music for this video was provided by Epidemic Sound. The title of the first track was “Love You Better” by Gloria Tells, and the title of the second track was “Fights” by AGST.
A full review of the JetBlue Mint Suites from Los Angeles to New York (JFK)
Launched in the summer of 2021, the all new JetBlue Mint Suites are a fantastic evolution of the old Mint product. The seats are more private, the food is better, and the onboard service is just as good as it’s always been. But enough of me yappin’. Let’s just get into it:
Does JetBlue offer lounge access at LAX?
No. They don’t. As a matter fact, that’s one of the biggest negatives about flying JetBlue Mint. However, if you’re flying out of LAX like I did, I have a solution for you:
Go hang out in the all new West gates at the Tom Bradley International Terminal. This is a lightly-used terminal at the moment, and you’ll find more peace and quiet over there then you will in any lounge. There’s no food though. You’re gonna have to bring your own.
What terminal does JetBlue use at LAX?
JetBlue currently uses Terminal 5 at LAX. Which is weird to me considering that it’s always been the home of Delta Air Lines (to me anyway).
Terminal 5 is noisy, crowded, and it’s really hard to find any amount of peace and quiet. The following pictures describe my experience waiting for this flight to New York to board.
The boarding process for flight number 452 to New York
The departure gate for today’s flight was 55B. It’s located at the far end of Terminal 5, wedged so far back into a corner that you’ll never find without doing a bit of jungle-like exploration (with machetes and all). Seriously – you can’t even see this gate from the main (center section) of the terminal.
My first impressions of the all new JetBlue Mint Suites
If you’re wondering, yes, the JetBlue Suites look just as great in person as they do in pictures and video. I had been drooling over the seats online in the weeks leading up to this flight, and stepping aboard this A321neo featuring the all new JetBlue business class was just as good as I hoped it would be.
What kind of amenities will you get with the JetBlue Mint Suites?
JetBlue has always been generous when it comes to amenities in Mint business class. The noise canceling headphones are usually excellent, and the amenity kits are always stuffed with useful goodies. Here’s what we got on this flight:
How are the JetBlue Mint Suites different from the old seats?
The biggest difference is that the new seats are far more private than the old / original seats. When I first flew JetBlue Mint in 2016, I thought it was the most private and exclusive domestic business class seat that I had ever experienced. Which was totally true. However, things are different now. In a good way. Check this out:
- The new JetBlue Mint Suites feature a wireless charging mat for your mobile phone. The previous version did not.
- The video screens in the suites are much larger.
- There’s more ambient mood lighting in the new Suites (which you can turn off if you find it to be annoying).
- The privacy door is taller.
- Leg room is better. You’ll no longer have to rest your feet on an inclined surface like you did in the old seats.
- The seats angle inwards, away from the windows. Honestly, I found this to be slightly annoying even though it was still impossible to see any other passengers while in a seated position.
The departure sequence out of Los Angeles
For as large of an airport that LAX is, taxi times are relatively short. The total time from pushback to take off was less than 10 minutes, which is typical of most other flights I’ve been on out of LAX.
What is video entertainment like in the new JetBlue Suites?
I’m just going to come right out and say it: I don’t have the required attention span to focus on the video entertainment system while sitting in a seat like this. I may look calm and cool on the outside, from the inside, my mind is racing at 200 miles an hour trying to soak everything in.
That being said, I want to make this JetBlue Mint Suites review as thorough as I can. Let me show you what I discovered about the entertainment system in the brief few minutes I played with it…
How good is the food in JetBlue Mint these days?
Not only are the seats new, but JetBlue has totally reconfigured the menu for Mint business class. Yes, the food was really good before, but now it’s nothing short of spectacular.
As usual, they present you with a list of five entrées in the menu. You can pick three, along with a dessert.
Are the JetBlue Mint Suites good for sleeping?
If there’s one thing that didn’t quite live up to my expectations with the all new JetBlue Mint product, it was the comfort of the seats in a lie-flat position. I had a bit of a hard time getting comfortable. The seats felt somewhat narrow, and it was hard to move around while laying down.
In comparison, Delta One 767-400 seats are better. American Airlines 777-200 business class seats were far better. Neither of those two are as private as the JetBlue seat, but they are better for sleeping in my opinion.
Final thoughts about flying the JetBlue Mint Suites from Los Angeles to New York
Flying time between Los Angeles and New York was just a tick over 5 hours. Despite being somewhat disappointed with how comfortable these seats are to sleep in, it was a fantastic experience overall.
The cabin crew was extremely attentive, the food was restaurant quality, and the privacy of the Suites are unmatched on any domestic US airline. JetBlue Mint is still my favorite transcontinental business class product in the United States.
And now let’s bring this bad boy home to New York…
Pros and cons of the JetBlue Mint Suites
Taking this flight from LAX to JFK was a real eye-opener for me. I knew it was going to be a great experience, but it helped me to expose some of the things that aren’t so great about the Suites. Things I hadn’t even considered from just looking at pictures of it online:
- The seats are extremely private. In a seated position, it’s impossible to see any other passenger in the cabin.
- The wireless charging mat for mobile phones is extremely convenient.
- The food! JetBlue Mint food has always been very good, and I’m happy to report that it’s even better in this new update. There’s no airline in the US doing food better than JetBlue right now. Period.
- The new video screens are a huge upgrade from the old screens. These are larger, brighter, and much more responsive.
- Service from the cabin crew was nothing short of spectacular. They were up and about for the entire flight, refilling drinks and making sure that everybody had what they needed.
- All seats in the Mint cabin face inward (similar to what I experienced in Virgin Atlantic Upper Class in 2016). You’re going to have to crank your head around pretty far to look out the window.
- The seats felt extremely narrow to me. They are not as horizontally spacious as the old (original) single-suite seats.
- Although this will vary from flight to flight, the cleanliness of the cabin was questionable. There were cookie crumbs and drink stains everywhere around my seat. I even found a dirty sock crammed between the seat and the sidewall. Eww.