How to use Uber at the San Diego Airport (caution: it’s a bit different)

Uber San Diego Airport

Getting to and from the San Diego Airport using Uber is two completely different experiences. Getting to the airport is the easy part. It’s the process of hailing an Uber which might have you cussing like a constipated drill sergeant.

  • Drop offs: There is no designated drop off area for Uber when arriving at the airport. Simply tell the driver which airline or terminal you’re departing from (or include that information when booking a ride), and they will drop you off right at the main entrance closest to your airline.
  • Pick ups: Both Terminal 1 and Terminal 2 have designated ride share pickup locations. The process for getting an Uber is similar for both.

How Uber works at San Diego Airport (both terminals 1 and 2)

As you’re about to see, the process of getting an Uber in both terminals 1 and 2 is fairly similar. It’s not rocket science, but it may be different than what you’re used to at other airports.

Terminal 1

Proceed to the rideshare pickup location located on the arrivals / baggage claim level directly across from the terminal. You’ll see signs leading the way.

Exit for ground transportation and ride share at the San Diego airport terminal  1
Step 1: Go out to any exit. It doesn’t matter which one because they all go to the same place. Step 1.5 (optional): This would be a pretty good place to order the Uber. If you’re lucky (highly doubtful), the Uber will be ready and waiting for you by the time you arrive at the pickup location (probably not lol).
Waiting to cross the street to the rideshare area terminal 1 San Diego airport
Step 1.5.5 (another optional step): Apply sunscreen as you wait to cross the street to the rideshare area. The sun is a MF’r here in San Diego!

The Uber / rideshare pickup area is located between two roadways adjacent to the taxi pickup area. It’s rideshares on one side and taxicabs on the other.

rideshare pick up area terminal 1 San Diego airport
You’ve arrived. Don’t get cocky though. You’re not fully safe from speeding taxicabs and hotel shuttle busses until you’re standing over there on that island (preferably next to a large concrete pylon).

The rideshare pickup area is broken up into nine different zones. The Uber app will tell you which zone your driver will pick you up from.

Uber pick up information screen in the app San Diego airport terminal 1
OK. Two things to note here. First, there’s little chance of my driver making it here in 4 minutes with a route like that. Second, take note of the zone number of the pickup location. That’s where you will meet him or her (in probably 8 minutes – not 4).
Uber and taxi pick up area San Diego airport terminal 1
I’ve got 8 minutes (at least) to make it over to Zone 5. Pressure’s on…
Zone 5 pick up area for rideshare San Diego airport terminal 1
“Listen buddy – don’t start up with your Zone 5 shit again!” (I will never not have Airplane! movie quotes running nonstop in my head 24/7).
Rideshare passengers waiting for their Uber terminal 1 San Diego airport
Four minutes come and gone. Not much happening here at Zone 5 except for two ladies (and one dorky travel blogger) who seem critical of their estimated pickup times.
Getting in an Uber San Diego airport terminal 1
Uber acquired! It took just a bit over 7 minutes by the way, which in the grand scheme of things, isn’t half bad.

Terminal 2

Similar to how it is in Terminal 1, proceed to the rideshare pickup location located on the ground level directly across from the terminal. If you’re not quite seeing it, just look for the taxi stand (and all the cab drivers standing around looking desperate for a fare). It’s adjacent to that.

Crossing the street at the San Diego airport to catch an uber terminal 2 West
Arrivals level, Terminal 2. Cross the street to reach the ridshare pickup area. Don’t worry: San Diego drivers are kind and courteous (mostly).
Following the signs to the ride app pickup area San Diego airport
Assuming you didn’t get trucked crossing the road just now, follow the signs for “Ride App Pickup”. See how easy this is?
Uber and Lyft pick up area San Diego Airport terminal 2 West
Welcome to the chaotic home of Uber (and Lyft) at Terminal 2 / SAN.

Once you’ve arrived at the Uber pickup location, use the app to initiate a ride just as you normally would. Have patience! It’ll probably take a few minutes to secure a ride at peak times.

When a driver has been assigned to you, take note of the instructions on the screen. The app will tell you which column to stand next to as you wait for him or her to arrive. Trust me – the assigned column thing reduces a lot of the frustration (for both the driver and you) when things are really busy.

Instructions on where to meet Uber driver terminal 2 west San Diego Airport
“Meet at Terminal 2, Column A (Transportation Island).” Alrighty then!
San Diego airport Uber column letters
For those of you who have a habit of getting lost in your own home, fear not. Not only can you find the letters on the columns themselves…
San Diego airport Uber pylons with letters terminal 2
…there are associated pylons with the letters printed on them as well. Stand here and wait for your chariot to arrive. Praying that your driver isn’t a total d**k is optional.
SANspotter in uber san diego airport H
Success! Although the disgruntled look on my face seems to imply that I vowed never to do that again, I was back at it two weeks later. Why is quitting Uber so dang hard?

San Diego Airport Uber FAQs

Hopefully everything that I’ve shown and described above gives you a pretty good sense of how to use Uber at the San Diego Airport. However, in order to make sure I’m covering all the bases, I thought it might be a good idea to list out a few FAQs as well:

How long of a walk is it from the Terminal (1 or 2) to the designated rideshare pick up area?

Less than 2 minutes (walking at an average pace) from the baggage claim exit of either terminal. Double that if you’ve got multiple angry toddlers (and large suitcases) in tow.

How much does an UberX typically cost from the airport to downtown?

It varies slightly depending on the time of day (surge pricing is a thing), but you can typically expect to pay $15-$20 for a ride into downtown.

How much does it cost for a ride to La Jolla / University City?

In my experience, it usually costs anywhere from $45-$55. Note that I used to pay upwards of $45 one-way for a taxi ride going the same distance. Uber isn’t any cheaper!

Will drivers be upset with you for taking a short ride just off airport property?

In my experience, yes. They will be. Since it can sometimes be a very long wait for drivers to reach the designated pick up area, it should be totally understandable that they would be miffed to get paired up with a rider who only needs to go a couple miles.

For what it’s worth, I’d recommend taking a taxi if you don’t need to go far. This will prevent an angry driver from giving you a bad rating.

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8 Comments

    1. Exactly the same – the Lyft pickup area is located adjacent to the Uber pickup area in both Terminals 1 and 2.

  1. Hahahah Scott this is great! I work at Information desk so this is basically what I tell people all day. I’ll start telling them to read this post!

    1. Thanks James! Yeah, it’s a lot of work to stay up-to-date with Uber situation at SAN (due to all the recent construction), but I’m trying my best lol.

        1. That’s good to hear! Thanks for letting me know – I’ll be sure to get pics next time I’m at T1 (so I can update this article).

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